Terms and Conditions
Terms and Conditions of Business, Sculpture Service, and Website
Payment
For commissioning lifecasts and sculptures, a 50% deposit of the total cost is required in advance of the appointment date to secure the booking. This is to cover initial costs of materials, travel and expenses. The balance is payable in one final payment on the day of collection or delivery.
The deposit is non-refundable once work has commenced, or in the event of absolute cancellation, but if you need to change the date or time of your appointment let us know as soon as possible.
Product
For private life casting commissions, the sculpture will remain our property until payment is made in full. The copyright of the piece itself as well as images of the piece used in publicity or marketing material will remain the property of JLivian.
Delivery
The completion date for sculptures or privately commissioned items will vary depending on the piece. Completion date will be agreed at the time of booking. Although JLivian aims to complete the work by an agreed date, we cannot be held liable for any lateness caused by illness, acts of God, or other unavoidable events or crisis. Our clients’ happiness and satisfaction is of paramount importance, however, so any agreed deadline will be taken extremely seriously.
Where feedback, information or items are needed from the client in order to complete the job, this must be provided in a timely manner in order for deadlines to be met. Please make sure you keep us up to date with any changes of address, telephone numbers or email addresses so that communication isn’t interrupted in a way that may affect the completion of your work.
Cancellation
All private commissions are a bespoke service and therefore cancellation at any stage will result in the client forfeiting their deposit to cover material expenses and the sculptor’s time and depending how much work has been done on the piece, further costs may be incurred by the client.
Collection or Delivery of Sculpture
Final payment is due on collection or delivery.
As soon as your sculpture is ready for collection, will let you know either by email and/or the phone numbers supplied by you at the time of booking.
Where delivery is requested, we will contact you to agree a delivery date.
Care and Repair of Lifecasts
We are happy to advise on the care, storage and transportation of your life cast sculpture at any time, although liability for the care transfers to you the client upon collection.
If sculptures are dropped or damaged, we can advise on repair by yourselves, or you can ask us for a quotation to repair it for you.
Copyright of website material
The contents of our website are protected by copyright laws and other intellectual property rights. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on our website including but not limited to text, images, video, messages, code and/or software without our prior written consent, except where expressly invited to do so, for example in order to complete any test or questionnaire or newsletter signup.
Copyright of Sculpture work
Under UK and international copyright law, the artist retains the rights to any creation unless specifically agreed otherwise in writing at the time of booking. This means not only means that we have the legal right to make copies of our own work, but it forbids others from making copies or partial copies of our creations without our permission, including making copies in other materials than that which the original was produced in.
If you are publishing or posting images of your own making on social media that feature our work in a recognisable form, please include a written credit and link back to the website wherever possible. Word of mouth is always appreciated as a form of advertising in the creative arts industry.
Health and Safety
JLivian takes your health and safety seriously. We always fully explain the lifecasting process before your sitting, but if you would like to know the full details of the process before you book, please get in touch, and we will be happy to talk you through the process.
Sensitive skin: Reactions to materials used are highly unlikely. The materials used to produce a life cast are classed as skin safe so any skin reaction is unlikely. However, any health and safety concern you may have should be discussed prior to the booking.